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Lost my checkbook11/5/2022 ![]() Planning ahead for financial wellbeing and the possibility of diminished financial capacity is critical. It can also result in a decline in health, broken trust, and fractured families. Elder financial exploitation can result in the loss of the ability to live independently. Elders who lose their life savings usually have little or no opportunity to regain what they have lost. The cases tend to be very complex and can be difficult to investigate and prosecute. Cognitive impairment diminishes the ability of some older adults to make financial decisions and to detect frauds and scams. Not associated with First Federal Online Banking:įinancial exploitation has been called “the crime of the 21st century” with one study suggesting that older Americans lost at least $2.9 billion to financial exploitation in 2010 by a broad spectrum of perpetrators, including persons they know and trust, as well as strangers. To report a suspicious email that uses First Federal's name, forward it to us immediately at First Federal Online BankingĬall (503) 472-6171 or 1-88 during business hours. #LOST MY CHECKBOOK HOW TO#Visit to learn more about consumer protection in general and visit learn how to be safe, secure and responsible online. Simply reply "YES" or "NO" to confirm or deny the transaction. Click MoneyPass to learn more.Īll customers are automatically enrolled in our Fraud Monitoring Program which will automatically send you a text alert of any suspicious activity on your card. The MoneyPass network offers more than 32,000 surcharge-free ATMs coast to coast located where you live, work and travel. We will respond within 24 hours or by the end of the next business day if received on a weekend or holiday. Please complete this form to send us a Secure Email. Please contact your local branch if you need to place a stop payment on a range of checks or an ACH payment. This Stop Payment Form is for single stop payments only. There are several ways to change your address: Following receipt of this application a First Federal representative will contact you to make an appointment to complete your new account application process. To complete the process, you must be personally present to provide identification and sign required documents. This form will Begin the Account Application Process. Thank you for your interest in opening an account with First Federal. If you are driving, you may want to go to the nearest police station.Ĭontact Information Begin the Account Application Process If you are followed from an ATM, go to an area where there are other people around. Keep at least one car length between your car and the vehicle in front of you when waiting to use a drive-up ATM. ![]() When using a drive-up ATM, always keep your car running and the doors locked. Never count your money at the ATM or leave with your wallet and/or cash exposed.ĭo not leave your vehicle running or your keys in the ignition when using a walk-up ATM. Be sure to remove your card when you are done. Shield the ATM keyboard with your body so others cannot observe you entering your PIN. Never approach an ATM after dark if the lights at the site do not appear to be bright enough. Never approach an ATM if you feel unsafe or if a suspicious person is nearby. A First Federal employee will never ask for your PIN. Do not write it on your card or carry it with you. Memorize your personal identification number. If it is lost or stolen, notify First Federal immediately. ![]() Visit a local branch to close your account and open a new one. Digital copies of your checks can be found through Online Banking. If possible, provide the check number for the last check that was written, or the name of the person or business to whom it was written. If after-hours contact us as soon as possible on the following business day. Report your lost or stolen checkbook immediately by (503) 472-6171 or 1-88 during business hours. You won't be liable for any unauthorized purchases or withdrawals from your account when you notify us promptly. ![]() Your card will be canceled and a replacement card will be issued immediately. Report your lost or stolen ATM or Debit Card immediately.Ĭall (503) 472-6171 or 1-88 during business hours Lost or Stolen Contact Information ATM Card or VISA® Debit Card ![]()
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